John

Founder & Director
bio.
John launched C3 Group (known then as John Hood Electronics), in his home garage in 1995. The growth and continued progression of C3 Group is credit to John’s innovative thinking, adaptability to changing markets, and ability to preserve the humble family culture that makes C3 Group such a pleasant place to be a part of. John continues to be involved with clients and the day-to-day running’s of C3 Group.

Maree

Co-Founder
bio.
Maree is the mother of the office. Our founder, John's wife, Maree ensures that no birthday is missed, no Friday goes without a chocolate and no special occasion not celebrated. C3 certainly wouldn't be the great company it is without her TLC!

Brian

General Manager
bio.
Motorcycle enthusiast and globe trotter, Brian is not your average ‘tech guy’. Previously involved in technical services, sales and account management, Brian is the GM who has done it all. If you need a solution to what seems like an impossible problem, Brian is your guy.

Peter

Director
bio.
Peter joined the family business as a tech in training many years ago, and has greatly assisted with the innovation that has seen C3 Group grow and differentiate itself from its competitors. When he’s not following Essendon, Peter is busy keeping up with the latest tech trends and continues to ensure we’re delivering solutions that help our clients gain a competitive advantage.

Travis

Finance & HR Manager
bio.
Okay, we know we can sometimes be IT geeks, but what is it with finance people and Excel?? When he can drag himself away from his beloved spreadsheets, Travis loves exploring the outdoors with his family and getting off-the-beaten track in different corners of the planet.

Brett

Operations Manager
bio.
Having an extensive background in project management from the ATO, Brett has a thorough understanding of efficient planning, budgeting and coordination. Car enthusiast, cyclist & family man, Brett makes maintaining a healthy work/life balance look easy!

Lewis

Account Manager
bio.
If he isn't working you'll likely find Lewis on stage performing in some sort of Musical Theatre production or streaming something on Twitch. He is an avid traveller and tries to fit in two international trips each year. Lewis is a Medieval LARPer (Live Action Roleplay) and has attended international events including: a week long 3000 person game set in a medieval village located in Montreal, Canada.

Julie

Account Manager
bio.
A proud ninja mum of two teenage boys, Julie brings to C3 a wealth of client service experiences developed from small business, entrepreneurship, not for profit and corporate sectors with the aim to build long lasting and mutually beneficial relationships. Living in a tranquil part of the Clarence Valley, Julie is an active community volunteer with a love of travel, orienteering, tennis, and fragrance.

Rachael

Account Manager
bio.
Rachael has worked in the Telecommunications and Technology industry for 11+ years as an Account Manager and Advisor.
She is an avid home baker and enjoys creating treats for friends, family, and fundraisers – any excuse to bake.
Rachael also enjoys spending time with her family and loves a family trip to Surfer's Paradise.

Lucas

Account Engineer
bio.
Younger brother of Mark, Lucas is a talented technician who carries a cheeky smile with him wherever he goes. Loved by our clients, Lucas’s work reflects his considerable experience and interest in all things tech.

Phil

Account Engineer
bio.
When he’s not busy running his three daughters around, Phil is hard at work joking around - I mean - working hard for clients. ...Seriously though, Phil is a workhorse, putting in countless hours to deliver exceptional quality projects and mentoring to the other engineers. Phil enjoys sports and F1 racing.

Mark

Account Engineer
bio.
Mark migrated from the country to the coast when he joined C3 Group over 10 years ago. A technical mind like no other, Mark is thorough & meticulous in the work he delivers. He’s currently enjoying the life of being an experienced dad of multiple kids and miniature poodles.

Will

Systems Engineer & Network Specialist
bio.
With 20 years experience in the ICT industry, Will has a focus on systems administration and complex solution engineering. Will's skill set covers virtualisation, infrastructure, and he has a strong telco and networking background. Based in Brisbane, Will is mechanically minded, working on 4WD and motorcycle engine rebuilds from his early teens. On the weekend you won't find him behind a screen as he spends his free time camping, adventure riding in remote areas of the wilderness, various water sports along the Qld coast, AFL, spending time with his wife and children, or working through an endless list of house renovations.

Matthew

Technical Coordinator
bio.
Matt has historically been our go-to-guy for anything collaboration/communication related, from cabling, to phone systems and wireless solutions - Matt knows his stuff ! Matt focus is now Project Management. Simply fuel him with coffee, occasionally talk about rally cars, and let him play golf every now and then, and he’s good to go!

Tim

Projects Coordinator
bio.
With over 20 years experience in the Information Technology industry ranging from Federal Government to small to medium size businesses, Tim brings a wide range of skills and knowledge. Apart from his career, he also enjoys non-nerdy stuff like being a dad, Taekwondo, Rugby Union, yacht racing, listening to music and watching movies.

Jonathan

Client Services Manager
bio.
Growing up in the north-western suburbs of Sydney, Jono spent the early part of his career managing IT in the retail & franchising space with Gloria Jean's Coffees & Greenlit Brands. He moved to the Coffs Coast with his family and joined C3 in 2018. Jono's skills focus has been in the areas of software development, databases and business intelligence. When not working he enjoys making electronic music and tinkering with his project car.

Vickie

Accountant
bio.
Vickie loves a challenge & learning new things, her passion is to grow further within her Financing career. She is crafty, loves gardening & camping, and her husband & daughter are her world.

Julie

Administration & Accounts
bio.
Proud mum of twin girls, Julie is active with a vibrant personality, and always a pleasure to be around. Making up the whole of our Administration & Accounts team, Julie is a key to keeping C3 functioning!

Bianca

Procurement Officer
bio.
When she's not taking care of her two horses, or helping out at the local sign language courses, Bianca is our go-to-girl for a range of sales and admin tasks. Bianca assists all of our teams, and is a great helping hand around the office.

Thomas

Business Sales Specialist
bio.
Although Thomas is new to the world of Professional IT; he has a keen interest in tech and enjoys tinkering with Raspberry Pi's and repairing his own electronics. Aside from tech; Tom enjoys just “a little bit of everything.” Whether it is camping, travelling, gaming, music, trivia or reading self-help works. It’s also not unusual to find Tom LARPing or acting on stage.

Murray

Senior Technical Engineer
bio.
Enjoying geeking out at pretty much anything has allowed Murray to become an all-rounder when it comes to tech based knowledge. One of our Senior Engineers, Murray is a team member that is well-known for his attention to detail, meaning anything he delivers is...well - pretty much perfect!

Clint

Senior Technical Engineer
bio.
Clint, is a born & bred Coffs Harbour local, who attained his Diploma of I.T. at TAFE in Coffs. He started work in the I.T. industry locally, and after a few years moved to the big smoke of Sydney. In Sydney Clint gained a further 6.5 years’ experience as a bit of an all-rounder. Clint has a passion for Cloud Technologies, I.T. projects & delivering great customer service. Clint is ecstatic to be a part of the team as he has always admired C3 Group as a business.
When he's not working, Clint enjoys the beach and spending time with friends & family.

Lachlan

Service Desk Technician
bio.
Lachlan is your typical country bloke - well, ‘country-meets-tech’ bloke. Growing up in a small country town, relocating to the big smoke, and then joining us on the Coffs Coast, Lachlan is an experienced technician with a go-getter attitude and joke to go with any occasion.

Michael

Service Desk Technician
bio.
A born and bred Coffs Harbour local, Michael is passionate about customer service and ensuring the best outcome for our clients. When not at work, Michael can be found enjoying most things nerdy, either reading from his collection of fantasy novels, or playing board games with friends.

Rob

Service Desk Technician
bio.
Rob's professional Information Technology experience has been gained in the electronics and wireless mobile data communication sectors, and more recently in the aged care and social services sectors. When not working Rob spends his time with family and friends in the great outdoors, camping or walking. In recent years he has also found joy in a night in watching movies.

Sam

Service Desk Technician
bio.
Sam joined to the IT industry following his interest in electronics and technology. He enjoys a fast-paced work environment, and like to learn new aspects of IT support, Sam is passionate about delivering the best outcomes to our clients. Outside of work, he enjoys restoring cars, racing dirt bikes and watching all forms of motorsport.

Nicole

Service Desk Technician
bio.
Relocating halfway across the world – Nicole’s passion and enthusiasm for Information Technology has only continued to grow. After studying IT at University in Brazil, working professionally in a diverse range of IT settings in Australia and internationally, being fluent in 3 languages (not including computer programming language) – Nicole brings a unique level of experience with a positive approach to work and is a strong believer in providing high quality customer service and ICT support. Nicole enjoys spending her time with family and friends and loves finding new places to explore on the beautiful Mid North Coast.

Blake

Service Desk Technician
bio.
Blake joined C3 Group with no prior experience in the IT field, his prior work experience comes from his career in the retail industry working night fill. Blake has a passion for the world of IT, willingness to help others, and a drive to continually further his education. Outside of work, you'll find Blake on the cricket pitch, fighting dragons with his mouse. or grinding away in the virtual world.

Pedro

Service Desk Technician
bio.
Pedro's interest in IT stems from his curiosity in Cybersecurity, eager to learn as much as possible in all aspects of the IT sector, he has already attained multiple certifications from a range of vendors. Pedro has also completed his undergraduate diploma in Cyber Security. Pedro brings a unique perspective to the team combining his knowledge of Economics with IT. He takes pride in his customer service and consistently strives to provide outcomes to clients.
Outside of work Pedro has a passion for sports, is trilingual (English, French and Spanish) and is an avid reader of nonfiction books.

Kyle

Service Desk Technician
bio.
Kyle has always had a passion for technology starting at a young age, tinkering and playing with old computers, swapping out parts and learning as he went. Outside of the office Kyle enjoys basketball in his free time and often referees at high level games. Kyle is always keen to learn and is constantly striving to better himself and his skills everyday.

Dean

Service Desk Technician
bio.
Growing up with computers since the age of 3, IT has always been a passion for Dean. If he isn't outdoors, you will more than likely find him gaming online or relaxing with friends. Dean loves travelling, go karting and jet skiing and joins C3 Group following the acquisition of his long established family technology business.

Jake

Service Desk Technician
bio.
Jake is a city-turned-country boy. Growing up in the city lifestyle with hustle and bustle he longs for weekends spent in the peace and serenity of country life, camping with his wife and two young boys. Jake cut his teeth in his family's tech business before being acquired by C3 Group in mid-2022 and tech has been at the forefront of his everyday life. Jake has spent years in telecommunications with background in sales before transitioning into ICT repairs.

Will

RMM Technician
bio.
You are getting veeeeery sleepy - okay maybe not by reading this, but if you were in Will’s presence while he was performing Hypnotism, you might be! Aside from that skill, Will is an attentive and thorough worker who takes care of all of our backup and storage facilities for clients, meaning they’re in very safe hands.

Amar

RMM Technician
bio.
Residing in Bosnia, Amar makes up half of our EU team. After getting his first computer in 1992, Amar knew this was his passion, so ventured to University and graduated with a degree in IT. He's one of our behind the scenes superstars, keeping our clients systems up to date, ensuring their backups are working correctly, and preventing malfunctions and security threats before they arise! When he's not wasting spending time watching European football, he's busy with his wife of 18 years and their two young children.

Mujo

RMM Technician
bio.
Another Bosnian local, Mujo makes up the other half of our EU team. After studying in an electro-technical high school, Mujo fell into all things tech, including 3D modelling, graphic design, websites, CGI, the list goes on. Mujo has a passion for photography, drawing and painting, but don't let that zen lifestyle fool you; Mujo has a wicked eye for detail which means that his work to seek out anything that's not quite right in our clients systems is found and resolved fast! He also ensures backups are ticking over, all systems are up to date, and prevents catastrophes before they arise.

Emir

RMM Technician
bio.
Emir resides in Bosnia and forms part of our EU team. Emir holds a University Diploma in IT Engineering and has worked in help desk support and systems administration for 20 years. Emir forms part of the C3 Group Remote Monitoring and Maintenance (RMM) team, helping to keep applications and services updated and running smoothly. Outside of the office Emir is passionate about mountain biking and hiking through trails in the Bosnian mountain ranges.