
Brian
General Manager
bio.
Motorcycle enthusiast and globe trotter, Brian is not your average ‘tech guy’. Previously involved in technical services, sales and account management, Brian is the GM who has done it all. If you need a solution to what seems like an impossible problem, Brian is your guy.

Travis
Finance & HR Manager
bio.
Okay, we know we can sometimes be IT geeks, but what is it with finance people and Excel?? When he can drag himself away from his beloved spreadsheets, Travis loves exploring the outdoors with his family and getting off-the-beaten track in different corners of the planet.

Brett
Operations Manager
bio.
Having an extensive background in project management from the ATO, Brett has a thorough understanding of efficient planning, budgeting and coordination. Car enthusiast, cyclist & family man, Brett makes maintaining a healthy work/life balance look easy!

Jonathan
Client Services Manager
bio.
Growing up in the north-western suburbs of Sydney, Jono spent the early part of his career managing IT in the retail & franchising space with Gloria Jean's Coffees & Greenlit Brands. He moved to the Coffs Coast with his family and joined C3 in 2018. Jono's skills focus has been in the areas of software development, databases and business intelligence. When not working he enjoys making electronic music and tinkering with his project car.
Lewis
Account Manager
bio.
If he isn't working you'll likely find Lewis on stage performing in some sort of Musical Theatre production or streaming something on Twitch. He is an avid traveller and tries to fit in two international trips each year. Lewis is a Medieval LARPer (Live Action Roleplay) and has attended international events including: a week long 3000 person game set in a medieval village located in Montreal, Canada.
Rachael
Account Manager
bio.
Rachael has worked in the Telecommunications and Technology industry for 11+ years as an Account Manager and Advisor.
She is an avid home baker and enjoys creating treats for friends, family, and fundraisers – any excuse to bake.
Rachael also enjoys spending time with her family and loves a family trip to Surfer's Paradise.
She is an avid home baker and enjoys creating treats for friends, family, and fundraisers – any excuse to bake.
Rachael also enjoys spending time with her family and loves a family trip to Surfer's Paradise.
Dean O
Technical Account Manager
bio.
Dean brings a wealth of technical and sales expertise with over 15 years' experience in ICT systems and services. Dean enjoys working with Linux systems and Cloud Computing. In his free time Dean keeps active with Brazilian Jiu Jitsu, skydiving and scuba diving.

Phil
Account Engineer
bio.
When he’s not busy running his three daughters around, Phil is hard at work joking around - I mean - working hard for clients. ...Seriously though, Phil is a workhorse, putting in countless hours to deliver exceptional quality projects and mentoring to the other engineers. Phil enjoys sports and F1 racing.
Michael W
Account Engineer
bio.
A born and bred Coffs Harbour local, Michael is passionate about customer service and ensuring the best outcome for our clients. When not at work, Michael can be found enjoying most things nerdy, either reading from his collection of fantasy novels, or playing board games with friends.
Scott
Project Engineer
bio.
Scott started his computing on a Commodore64 and has never looked back. With 5 years industry experience. He is always learning new technologies. From Kubernetes, Docker, Machine Learning & Cloud platforms. He manages his own 12 Node Pi cluster. In his downtime he is normally working on the next automation script or building a new docker image.

Bianca
Sales Admin
bio.
When she's not taking care of her two horses, or helping out at the local sign language courses, Bianca is our go-to-girl for a range of sales and admin tasks. Bianca assists all of our teams, and is a great helping hand around the office.
Thomas
Sales Specialist
bio.
Although Thomas is new to the world of Professional IT; he has a keen interest in tech and enjoys tinkering with Raspberry Pi's and repairing his own electronics. Aside from tech; Tom enjoys just “a little bit of everything.” Whether it is camping, travelling, gaming, music, trivia or reading self-help works. It’s also not unusual to find Tom LARPing or acting on stage.
John
Procurement Officer
bio.
John has over 15 years of management experience, the majority of which comes from the Telecommunications industry. He has a passion for helping people strive and grow to be their best self. John has a vast skillset in Project Management, People Management, and experience in developing processes and workflows to improve efficiency. In his free time John enjoys spending time with his family and strumming his guitar.

Julie
Administration & Accounts
bio.
Proud mum of twin girls, Julie is active with a vibrant personality, and always a pleasure to be around. Making up the whole of our Administration & Accounts team, Julie is a key to keeping C3 functioning!
Vickie
Accountant
bio.
Vickie loves a challenge & learning new things, her passion is to grow further within her Financing career. She is crafty, loves gardening & camping, and her husband & daughter are her world.

Mark
Systems Engineer & Solution Design
bio.
Mark migrated from the country to the coast when he joined C3 Group over 10 years ago. A technical mind like no other, Mark is thorough & meticulous in the work he delivers. He’s currently enjoying the life of being an experienced dad of multiple kids and miniature poodles.
Will
Systems Engineer & Network Specialist
bio.
With 20 years experience in the ICT industry, Will has a focus on systems administration and complex solution engineering. Will's skill set covers virtualisation, infrastructure, and he has a strong telco and networking background. Based in Brisbane, Will is mechanically minded, working on 4WD and motorcycle engine rebuilds from his early teens. On the weekend you won't find him behind a screen as he spends his free time camping, adventure riding in remote areas of the wilderness, various water sports along the Qld coast, AFL, spending time with his wife and children, or working through an endless list of house renovations.
Damien
System Engineer & Server Specialist
bio.
With 25 years experience in the ICT industry, Damien focuses on Systems Administration & Windows Servers and specialises in RMM tools. Based in Sydney, Damien enjoys spending time with his family, playing with home automation, and enjoys music and reading.

Lucas
Service Manager
bio.
Younger brother of Mark, Lucas is a talented technician who carries a cheeky smile with him wherever he goes. Loved by our clients, Lucas’s work reflects his considerable experience and interest in all things tech.

Murray
Senior Service Desk Engineer
bio.
Enjoying geeking out at pretty much anything has allowed Murray to become an all-rounder when it comes to tech based knowledge. One of our Senior Engineers, Murray is a team member that is well-known for his attention to detail, meaning anything he delivers is...well - pretty much perfect!

Lachlan
Senior Service Desk Technician
bio.
Lachlan is your typical country bloke - well, ‘country-meets-tech’ bloke. Growing up in a small country town, relocating to the big smoke, and then joining us on the Coffs Coast, Lachlan is an experienced technician with a go-getter attitude and joke to go with any occasion.

Matthew
Communications Engineer
bio.
Matt has historically been our go-to-guy for anything collaboration/communication related, from cabling, to phone systems and wireless solutions - Matt knows his stuff! Simply fuel him with coffee, occasionally talk about rally cars, and let him play golf every now and then, and he’s good to go!
Clint
Senior Technical Engineer
bio.
Clint, is a born & bred Coffs Harbour local, who attained his Diploma of I.T. at TAFE in Coffs. He started work in the I.T. industry locally, and after a few years moved to the big smoke of Sydney. In Sydney Clint gained a further 6.5 years’ experience as a bit of an all-rounder. Clint has a passion for Cloud Technologies, I.T. projects & delivering great customer service. Clint is ecstatic to be a part of the team as he has always admired C3 Group as a business.
When he's not working, Clint enjoys the beach and spending time with friends & family.
When he's not working, Clint enjoys the beach and spending time with friends & family.
Dean
Service Desk Technician
bio.
Growing up with computers since the age of 3, IT has always been a passion for Dean. If he isn't outdoors, you will more than likely find him gaming online or relaxing with friends. Dean loves travelling, go karting and jet skiing and joins C3 Group following the acquisition of his long established family technology business.
Sam
Service Desk Technician
bio.
Sam joined to the IT industry following his interest in electronics and technology. He enjoys a fast-paced work environment, and like to learn new aspects of IT support, Sam is passionate about delivering the best outcomes to our clients. Outside of work, he enjoys restoring cars, racing dirt bikes and watching all forms of motorsport.
Nicole
Service Desk Technician
bio.
Relocating halfway across the world – Nicole’s passion and enthusiasm for Information Technology has only continued to grow. After studying IT at University in Brazil, working professionally in a diverse range of IT settings in Australia and internationally, being fluent in 3 languages (not including computer programming language) – Nicole brings a unique level of experience with a positive approach to work and is a strong believer in providing high quality customer service and ICT support. Nicole enjoys spending her time with family and friends and loves finding new places to explore on the beautiful Mid North Coast.
Blake
Service Desk Technician
bio.
Blake joined C3 Group with no prior experience in the IT field, his prior work experience comes from his career in the retail industry working night fill. Blake has a passion for the world of IT, willingness to help others, and a drive to continually further his education. Outside of work, you'll find Blake on the cricket pitch, fighting dragons with his mouse. or grinding away in the virtual world.
Michael S
Service Desk Technician
bio.
Michael has always enjoyed working with computers, he is constantly working to learn new skills, expanding his knowledge whenever he can. Outside of work he can be found spending time with his family, though occasionally you can catch him playing a few games with his friends.
Lucas W.
Service Desk Technician
bio.
Inspired to understand the inner workings of computers and other electronics Lucas has always been his family's tech support. This has led Lucas to late nights of experimenting with different systems and software to better his home network. When not experimenting with the inner workings of computers, Lucas can be found testing them out as he defeats the final boss in the virtual world, when not in the virtual world Lucas likes to fight enemies on the tabletop with his 20-Sided Die.
Jarrod
Service Desk Technician
bio.
Jarrod started his ICT Career with a small MSP in Sydney in 2008, to escape the hustle and bustle of the city he relocated to Coffs Harbour in 2016. When not busy being a dad, Jarrod enjoying tinkering with his personal VMWare cluster which he uses to host various game servers. Jarrod is an avid PC gamer some of his favourite titles include: "Rust" & "World of Warships".
Mitch
Service Desk Technician
bio.
Mitch has grown-up in the regional town of Tamworth NSW and started his ICT journey through as the go-to tech support for his family & friends. Mitch completed his secondary education at McCarthy Catholic College with a strong ICT Focus from Years 9 to 12, after completing his HSC, Mitch secured a position as the ICT Assistant with at McCarthy Catholic College, later becoming the Lead ICT Support officer for the organisation. Mitch is an avid PC gamer, and when he steps away from the keyboard and mouse he plays Football (Oztag & Touch). Mitch also enjoys the Gym & Fitness and has an interest Cars & Mechanics.
Dylan
Service Desk Technician
bio.
Dylan is an avid gamer and while still new to the ICT business world he is no stranger to technology, having experience working on small projects and being the go-to for family tech support. Dylan is loving working in the C3 Service Desk and excited to start University to continue further learning next year.

Amar
RMM Technician
bio.
Residing in Bosnia, Amar makes up half of our EU team. After getting his first computer in 1992, Amar knew this was his passion, so ventured to University and graduated with a degree in IT. He's one of our behind the scenes superstars, keeping our clients systems up to date, ensuring their backups are working correctly, and preventing malfunctions and security threats before they arise! When he's not wasting spending time watching European football, he's busy with his wife of 18 years and their two young children.
Emir
RMM Technician
bio.
Emir resides in Bosnia and forms part of our EU team. Emir holds a University Diploma in IT Engineering and has worked in help desk support and systems administration for 20 years. Emir forms part of the C3 Group Remote Monitoring and Maintenance (RMM) team, helping to keep applications and services updated and running smoothly. Outside of the office Emir is passionate about mountain biking and hiking through trails in the Bosnian mountain ranges.