At C3 Group, we give businesses access to a team of experts ready to make IT simple.

From geeky developers, to resourceful engineers, to engaged customer success managers – everyday, our team works hard to deliver exceptional service when managing & supporting tech environments. We partner with businesses to take this burden away, so they can focus on what they do best – running their company!

Our team breakdown:

Dedicated Service Desk Team

Professional Services, NOC & RMM

Customer Success Managers

Marketing & User Experience (UX)

Administration & Accounts

Web & App Development

Our client base ranges from small businesses with as few as five users, right through to medium sized organisations with 500+ users. Our agreements and solutions are completely customisable – we make sure each is tailored to suit specific business requirements; after all, there is no one-size-fits-all when it comes to business tech.

Our history is like most great start-up stories...


Known then as John Hood Electronic Services, we were founded in the family garage of our director’s home, as a general computer repair service.


We rebranded to Coffs Coast Computers, moved to our first official office in Mildura Street, Coffs Harbour, and concentrated more on servicing consumers and small businesses.


We transitioned from break-fix to Managed Services, ceasing consumer work to focus SMBs.


We rebranded to C3 Group, to suit our expanding business, and change in focus to more than just computers.


We were awarded Kaseya’s Australasian Managed Services Provider (MSP) of the Year.


We built out our Private Cloud in a tier 4 Data Centre and started working with larger sized organisations.


We attained Microsoft Gold, Storage Craft Gold, and Watchguard Gold Partnership status.


We were awarded Kaseya’s Australasian Innovation Partner of the Year award.


We gained Gold Partnership status with 3CX for Business Telephony.


We now service clients throughout Australia, with a focus on Infrastructure Managed IT Services, Cloud, Connectivity, Telephony, Apps & Web Development.

More than anything, C3 Group is a family, and when you partner with us, you become part of that family. We work hard to produce results, but we make sure we have fun doing it.